Career - Delhi

Explore all opportunities

Currently, we have the following positions open for recruitment:

1. Sr. Front Desk Executive

Job Description for Sr. Front Desk Executive:

Responsibilities:

• Manage inquiries via phone and email.
• Ensure adherence to Studio Standards.
• Compile front office statistics and generate related reports.
• Maintain high standards of conduct, dress, hygiene, and appearance for self and colleagues.
• Coordinate with Contact Center and Pan India Head of Front Desk according to protocols.
• Schedule consultations in coordination with Studio Manager and Consultants.
• Prepare weekly and monthly reports.
• Conduct monetary transactions following established protocols.
• Collaborate with the accounts department on financial transactions, quotations, and receipts.
• Foster relationships and communication with all departments, ensuring seamless coordination.
• Resolve guest issues effectively and courteously, adhering to international standards of quality.
• Maintain patient data accurately in software systems as per protocol.
• Ensure achievement of targets set for the Front Desk.

Desired Candidate Profile:

• Minimum 3 years of experience in the Hospitality or Service Industry.
• Excellent communication skills in English and Hindi.
• Strong telephone etiquette and client handling skills.
• Knowledge of routine operations management.
• Highly motivated and results-oriented.
• Proficient in client management.
• Professional and presentable appearance.
• Candidates with dedicated experience in the hospitality industry, particularly in Front Office roles, will be preferred, provided they meet all other criteria specified in the job description.

2. Trichologist

MAIN PURPOSE OF THE JOB:

The Trichologist plays a pivotal role in clinical procedures at AHS, specializing in hair and scalp health. They conduct reviews for clients undergoing Advanced Laser Therapy (ALT) and evaluate outcomes. Additionally, they counsel clients on hair-related issues and provide reviews for clients using Strand by Strand - The Ultimate.

Roles and Responsibilities:

• Must be a medical practitioner with BHMS, BAMS, or BDS qualification and extensive experience in trichology.
• Conduct client reviews and maintain comprehensive medical histories, result images, and reviews in the software system.
• Explain procedures such as Strand by Strand - The Ultimate to clients based on their needs or interests.
• Meet with ALT clients as necessary to address questions and concerns.
• Handle client objections related to clinical procedures.
• Recommend supplements, vitamins, diet plans, and lifestyle changes if deemed necessary.
• Support ALT and Strand by Strand - The Ultimate departments in preparing for second sales.
• Assist consultants with technical queries during client consultations.
• Act as a consultant to contribute to revenue generation at the center when required.
• Provide support to the ALT and Strand by Strand - The Ultimate teams to ensure smooth studio operations.
• Coordinate meetings with the ALT team, Front Desk, and Studio Manager as needed.
• Collaborate with department teams to facilitate upselling opportunities (second sales).
• Recommend and suggest other AHS products and procedures when appropriate.

This position requires a skilled medical professional with expertise in trichology to enhance client satisfaction, support revenue growth, and maintain high standards of clinical care at Advanced Hair Studio.

3. Sales Consultant / Senior Sales Consultant

Job Description:

The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.

Responsibilities:

• Conduct comprehensive hair assessments to determine the stage of hair loss.
• Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
• Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
• Establish daily consultation and conversion targets, analyzing performance regularly.
• Meet monthly conversion goals, contributing to revenue growth at the studio.

Qualifications and Skills :

• Bachelor’s degree in Business or equivalent practical experience.
• Preferred age: 32 years and above.
• Minimum 5 years of experience in sales consulting and business intelligence.
• Strong written and verbal communication skills.
• Ability to multitask, organize, and prioritize workload effectively.
• Customer-centric approach to sales and service.

This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio’s growth objectives.

4. Digital Marketing Manager

Job Summary:

We are looking for a dynamic and results-oriented Digital Marketing Manager to join our team. The ideal candidate will lead the development, implementation, and management of digital marketing campaigns aimed at promoting our company and its products or services. This role requires a deep understanding of current marketing tools and strategies, as well as the ability to oversee integrated digital campaigns from inception to completion.

Key Responsibilities:

• Develop and execute digital marketing campaigns: Strategize and execute all digital marketing initiatives, encompassing SEO/SEM, marketing database, email, social media, and display advertising campaigns.
• Manage social media presence: Maintain a consistent brand presence across all digital channels.
• Measure and report performance: Evaluate and report on the performance of all digital marketing campaigns, analyzing results against predefined goals (ROI and KPIs).
• Identify trends and insights: Discover actionable insights and trends to optimize campaign performance and expenditure.
• Collaborate with internal teams: Work closely with internal teams to create effective landing pages and enhance user experience.
• Innovate growth strategies: Develop, execute, and assess experiments and conversion tests, exploring new and creative growth opportunities.
• Utilize strong analytical ability: Assess the end-to-end customer journey across various channels and touchpoints.
• Evaluate emerging technologies: Provide insights and leadership on the adoption of new technologies when appropriate.

Requirements:

• Education: Bachelor’s degree in Marketing, Business, or a related field.
• Experience: Minimum of [X] years of proven experience in digital marketing.
• Track record: Demonstrated success in leading SEO/SEM, marketing database, email, social media, and display advertising campaigns.
• Analytical tools: Proficiency in website analytics tools and experience with A/B and multivariate testing.
• PPC campaign optimization: Experience in setting up and optimizing PPC campaigns and familiarity with ad serving tools (e.g., DART, Atlas).
• Data-driven mindset: Strong analytical skills and a data-driven approach to decision-making.
• Industry knowledge: Up-to-date with the latest trends and best practices in online marketing and analytics.

Desired Skills:

• Communication: Excellent verbal and written communication skills.
• Team player: Ability to collaborate effectively within a team and independently.
• Project management: Strong organizational and project management skills.
• Creative thinking: Innovative thinker with strong problem-solving abilities.

If you are passionate about digital marketing and possess the required skills and experience, we invite you to apply for this exciting opportunity to contribute to our team’s success in transforming our company’s online presence.